This course was developed by a Subject Matter Expert and former Instructor Trainer for the Ontario Police College. Subjects include Criminal and Trespass arrest, detailed use of force authority explanations, judgement and decision making (crisis intervention) and incident articulation
This course is designed for loss prevention officers and security guards to ensure their clients such as retail companies and their employees reduce retail theft and shoplifting while improving workplace safety.
A Certificate of Completion, suitable for framing, is awarded when the online final exam is passed.
The role of Security Guard Dispatcher is critical to the functioning of a private security agency. A Dispatcher is at the centre of the coordination of guards, mobile patrols, alarm response and much more. As a Security Dispatcher in a control room, you are the central communications point for clients’ properties and may also monitor CCTV systems, access control systems or other building systems such as elevator banks. Large Security Agencies are always looking for motivated, detail oriented and responsible team members.
Conflict Prevention and Violence Prevention focus on the soft skills of communication, understanding emotional driven behaviour, and being a good listener while being mindful of Officer Safety and Situational Awareness issues.